Lifeline Assistance
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Lifeline Assistance
How to Qualify for Lifeline with WOW!
We’re committed to helping our customers stay connected. That’s why WOW! participates in government assistance programs like Lifeline.
Lifeline Assistance provides affordable phone and/or internet service based on income or other federal and state assistance programs and is subject to availability in your area.
Qualifying for Lifeline
You may be eligible for this program if you or a member of your household is:
- A new or current WOW! customer.
- Located in a participating area.
- Currently enrolled in a qualifying government program or meets income eligibility requirements. Visit Lifeline Support to see if you qualify.
Note: If you’ve been approved for Lifeline in a participating area, you must email your approval information to [email protected] to activate your service credit. You will need to include the last 4 of your social security # and birth date. If qualification is through a dependent you will need to also send the last 4 of their social security # and birth date. Your WOW! service account name must match the name of the qualified Lifeline applicant unless the approval is for a dependent in your household.
Lifeline service with WOW! may be available in the following areas:
Alabama – Ashford, Cottonwood, Gordon, Lanett, and Valley
Florida – Panama City and Pinellas
Georgia – West Point
Lifeline Assistance FAQs
- How do I sign up for Lifeline?
Go to: www.lifelinesupport.org
- Are there any restrictions?
Lifeline is available for one qualifying residential internet or home phone service per household. Your WOW! service account name must match the name of the qualified Lifeline applicant unless the approval is for a dependent in your household. You can only receive Lifeline benefits from one provider at a time. Only eligible customers may enroll in the program.
- How long are the benefits valid?
Lifeline benefits are valid for one year. To continue to receive Lifeline benefits after one year, you’ll need to reconfirm your eligibility.