Paperless billing is a convenient way to receive your monthly bill online, as well as to forgo the fee charged to send paper statements. After signing up, you will no longer receive your bill through traditional mail. Your next statement will be sent via email at the Contact Email address on file in My Account, and you will receive an email notification when your monthly bill is available to view. You'll then need to log into My Account where you'll be able to view, print, and pay your bill.
How to Activate Paperless Billing:
- Login to My Account.
- Once logged in, go to the Billing & Payment section and select Paperless Statements.
- Select Enroll Me
- A confirmation email will be sent to your primary contact email on file.
- To complete the paperless billing setup, access the email with the subject "Paperless Statements Opt In Notification" and click on here or the link in the email.
How to Discontinue Paperless Billing:
- Login to My Account.
- Once logged in, go to the Billing & Payment section and select Paperless Statements.
- Check the box I would like to unenroll from Paperless Billing and then Confirm.
- Reconfirm your consent by acknowledging that it may take up to 30 days to receive a paper bill.
- A confirmation email will be sent to your primary contact email on file.
- To complete the paperless billing setup, access the email with the subject "Paperless Statements Opt Out Notification" and click on here or the link in the email.